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Privacy Statement of Bristol Global Mobility, LLC

Effective September, 2016

We at Bristol Global Mobility LLC know that your privacy is important. This privacy policy is designed to assist you in understanding how we will collect and use the information you provide when you use our publicly available Website www.bristolglobal.com (the “Website”) and the Bristol ELITE mobile applications (i.e., Bristol ELITE Mobile for iOS®, Bristol ELITE Mobile for AndroidTM, etc.) (“Apps”) (collectively with the Website, the “Services”). Please read this privacy policy to learn more about the ways in which we collect and use your information. If we make any material changes to this privacy policy, we will notify you in accordance with the process described in the Changes section of this privacy policy.  By using our Services, you consent to our collection, use, and disclosure of your information as described in this privacy policy.  

This privacy policy only applies to data that we control. To learn about how we protect data that we process (i.e., data that our customers store on the Bristol ELITE platform) and our policies pertaining to notice, choice, onward transfer, security, data integrity, access, and enforcement for such data, please see our Platform Privacy Statement.  

Bristol Global Mobility LLC is a member of the VeraSafeTM Website Privacy Program, meaning that VeraSafe has assessed Bristol Global Mobility LLC’s data governance for compliance with the VeraSafe Website Privacy Program Criteria. The program criteria require that participants maintain a high standard for data privacy and implement specific best practices pertaining to notice, choice, access, data integrity, security, and third party information sharing.  

VeraSafe helps businesses protect the security and privacy of your personal information. However, if a privacy complaint or dispute cannot be resolved through Bristol Global Mobility LLC’s internal process, Bristol Global Mobility LLC has agreed to participate in the VeraSafe EU Safe Harbor Dispute Resolution Procedure for U.S.-EU and U.S.-Swiss Safe Harbor disputes. To file a complaint with the Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/dispute-submission.

Bristol Global Mobility LLC complies with the U.S. – E.U. Safe Harbor Framework and U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Bristol Global Mobility LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Bristol Global Mobility LLC’s certification, please visit http://www.export.gov/safeharbor/.


Information We Collect

Information We Automatically Collect

When you access our Services whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Services (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies such as cookies and web beacons.

On some devices we will provide you the ability to opt-in to geo-location services to allow us to use your geographic location (which we would obtain through GPS and cellular network location services on your mobile or other device or browser services) to provide you with certain features of our mobile application. You may at any time opt-out from these geo-location services by going to the settings on your device and disabling location services, which may be enabled.

When you download and use our mobile application, we may also collect additional information about your mobile device, including the hardware model, operating system and version, mobile network information, time zone and geographic location information.

This information is not linked to personal identifying information.

Information You Provide To Us

In some situations you may provide us with your personal identifying information (called “PII”). PII could include your name, street address, email address, information about your company or business, and, if necessary, credit card and/or other payment information, and any other information we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.  

You may provide us with PII when you:  

  • Purchase access to the Bristol ELITE platform;
  • Subscribe to our Website services, email notifications and/or newsletters;
  • Register for our Services, or register and/or set up an account/profile to access, visit and/or use certain portions of our Website; contact us via the Email Us form on our Website;and
  • Engage in any other transaction between you and us on or in relation to our Services.


Refer a Friend

If you choose to use our referral service to tell a friend about our Services we will ask you for your friend’s name and email address. We will use the information you provide to automatically send your friend a one-time email inviting him or her to visit our Website, and we will add the friend’s email address to our mailing list and may send other commercial offers to your friend.  

Your friend may unsubscribe from our mailing list at any time.  Your friend may also contact us to request that we remove their PII from our database.

Treatment of your friend’s information will be subject to the terms of this privacy policy.

Cookies

A “cookie” is a small file stored on your hard drive that contains information about your computer. We may use cookies to enable us to track and target your interests for the purpose of enhancing your experience on our Website. By showing how and when visitors use the Website, cookies help us deliver advertisements, identify how many unique users visit us, save user preferences and track user trends and patterns. We use session cookies, which are cookies that are deleted when you leave our Website and persistent cookies, which are cookies that remain on your computer after you leave our Website so that you are recognized when you return.

The use of cookies is industry standard so your browser may be set to accept cookies. If you would prefer not to accept cookies, you can alter the configuration of your browser to reject all cookies or some cookies. Note, if you reject certain cookies, you may not be able to access all of our Website features.

Web Beacons

We may use web beacons (also known as clear GIFs.) to access cookies and count users who visit our Website or open our HTML-formatted email messages. Web beacons are single-pixel graphic files with a unique identifier, similar to cookies. Web beacons are embedded invisibly on web pages and are stored on a user’s hard drive. You can modify your browser settings to control web beacons.


How We Use Your Information

Bristol Global Mobility LLC Will Use Information We Automatically Collect To:

Improve your experience on our Services, to count users who use our Services or open our HTML-formatted email messages, improve the delivery of our ads and web pages to you help us better manage content on our Services by informing us what content is effective and to help measure traffic on our Services.

We may use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Services, and deliver customized content.

Bristol Global Mobility LLC will use PII to:

  • Respond to your inquiries, and/or other requests or questions;
  • Enable your use of the Services;
  • Contact you regarding your purchase;
  • Collect payments from you;
  • Respond to your application for employment;

and to send you:

  • Information and updates related to your purchase;
  • Invoices;
  • Email notifications which you have specifically requested;
  • Email marketing communications relating to our business which we think may be of interest to you; and
  • Email messages containing company news, product or service information.

Sharing PII with Third Parties

We may use third parties to perform certain services on our behalf. We may share your PII including payment card information, with these third parties solely to enable them to perform the services for us.

Such third parties include those:

  • Managing the functionality of our Services;
  • Assisting with promotions and/or customer relationship management;
  • Enabling us to send you email;
  • Enabling us to conduct Internet-based surveys; and
  • Providing us with electronic signature and digital transaction management technology.

We require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information.  We do not provide your PII to parties unconnected with the services we provide. Your information will not be sold to nor will it be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering a product or service.

Security

Bristol Global Mobility LLC has implemented and follows commercially reasonable measures to protect against unauthorized access to and unlawful interception or processing of PII. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Services therefore you use our Services at your own risk.

If you register on our Services you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.

Third Party Websites

Our Services may contain links to third party content or websites that Bristol Global Mobility LLC does not control. This includes links from advertisers, sponsors and partners. NOTE: if you click on these links and enter a third party’s website these third parties may use their own cookies to collect data or solicit PII. You should read the third party website’s privacy policy to learn how they will collect and use your information as their policies may differ from ours and will apply to your use of their website.

Our Website makes it easy for you to access social media with features such as the AddThisTM button, widgets, and other interactive programs. These features may collect your IP address, track which page you are visiting on our Website, and set cookies. Treatment of any information shared with third party websites when you use these features is governed by the privacy policy of the company providing them.

Bristol Global Mobility LLC is not responsible for the treatment of your PII or any of your information by any third party.

Opting Out

You may opt-out of having your PII shared with third parties for reasons other than for the express purpose of delivering the purchased product or service requested and except as required by law and you may also request erasure, updates, or changes to your information or your preferences regarding receiving future promotional messages from us. To do this you may contact us using the information in the Contact Us section of this privacy policy, or by telephone at +1-602-952-0355.

Please note that if you opt-out of promotional/marketing emails, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile.

Changing or Updating Your Information

You can change or update personal information you have provided and your subscriptions or preferences regarding information you receive from us by contacting us using the information in the Contact Us section of this privacy policy, or by telephone at +1-602-952-0355.  We will implement your requested changes as soon as we reasonably can.

Disclosure of Information/ Sharing Your Information

We may disclose your PII (a) to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (b) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (c) to our subsidiaries or affiliates only if necessary for business and operational purposes or (d) to our vendors if necessary in order to provide you with service as further described in the section How We Use Your Information.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Services users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.

Children’s Privacy

The Services are not directed at, or intended for use by, children under the age of 13. We do not knowingly allow anyone under 18 to provide any PII on our Services. Children should always get permission from a parent or guardian before sending PII over the Internet. If you believe your child may have provided us with PII, you can contact our Privacy Officer using the information in the Contact Us section of this privacy policy and we will delete the information.

Changes to this Privacy Policy

If we decide to make material changes in the way we use PII, we will post those changes to this policy, on our home page, or in other places we deem appropriate, prior to the change becoming effective so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

By continuing to use our Services after we post any such changes, you accept the privacy policy as modified.


Questions or Concerns, Contact Us

If you have any questions about this privacy policy or our treatment of your information, please write to our Privacy Officer by email at privacypolicy@Bristolglobal.com or by postal mail at:

Attn: Privacy Officer
Bristol Global Mobility LLC
2001 N. 3rd Street, Suite 200
Phoenix, AZ 85004
USA

AddThis is a trademark of AddThis, Inc. VeraSafe is a trademark of Advanced Partnerships LLC. IOS is a registered trademark of Cisco Systems, Inc. Android is a trademark of Google Inc.

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